Why was my account registration declined?
Your Mostbet account registration is usually declined when some details do not match the rules or your identity cannot be confirmed. Common reasons:
- Wrong personal data – fake name, wrong date of birth, or incorrect country.
- Age issue – you must be 18+ to use Mostbet casino and betting services.
- Duplicate account – if you already have an account with the same phone, email, or IP.
- Unverified contacts – email or phone number not confirmed.
- KYC/ID problem – blurry photo, expired ID, or mismatched details.
What you can do:
- Check your email/SMS for a message from support.
- Correct your profile data and re-submit.
- Upload clear photos of your NID/passport and, if asked, a selfie with the ID.
- If you still do not know the reason, contact support via live chat or email and ask for the exact issue.
Tip: Always use real Bangladeshi documents and your own mobile number to avoid future withdrawal problems.
