How can I close or self-exclude my account?
You can close or self-exclude your Mostbet account if you want to stop betting or using the casino for some time.
To request account closure or self-exclusion:
- Log in to your Mostbet account.
- Go to “Profile” / “Account settings”.
- Look for “Responsible gaming”, “Self-exclusion”, or “Close account”.
- Choose either:
- Temporary self-exclusion (for a set period), or
- Full account closure.
- Confirm your choice and submit the request.
If you cannot log in, you can:
- Contact support via live chat or email, and
- Clearly write that you want self-exclusion or permanent closure and from which email/ID.
Tip: If you choose self-exclusion, you should not try to open a new account during that period, as it may break Mostbet rules.
