My deposit was not credited. What should I do?

If your deposit to Mostbet is not showing in your balance, first check a few basic things:

1. Confirm payment status

   • Check your bKash/Nagad/bank app to see if the payment is “Successful”.
   • Take a screenshot with Transaction ID, amount and time.

2. Wait a short time

   • Sometimes casino or sports balance updates can take 5–20 minutes, depending on the payment method.

3. Refresh and re-login

   • Log out of Mostbet, then log in again and refresh the balance page.

4. Contact support if still missing

   • Open Support / Online Chat on the site or app.
   • Give them: account ID, deposit method, amount, currency, time, and Transaction ID.

Tip: Do not try multiple deposits quickly. Wait for confirmation from support before sending another payment.

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