Why is my withdrawal pending or rejected?
Your withdrawal at Mostbet can stay pending or get rejected if some conditions are not met.
Common reasons:
- Verification not completed:
- Your ID, address, or phone may not be verified.
- Upload clear documents in the “Profile / Verification” section.
- Payment method issue:
- You must withdraw using the same method you used for deposit.
- Bank/card or bKash/Nagad account must be in your own name.
- Bonus or wagering not completed:
- If you used a bonus in sports or casino, finish the required turnover first.
- Wrong details or limits:
- Check account number, minimum/maximum withdrawal limits, and currency.
If your request shows “Rejected”:
- Open “History” or “Transactions” to see the reason.
- Fix the issue and submit a new withdrawal request.
- If still unclear, contact Mostbet support via live chat with your transaction ID.
